Bridging The Bug Gap

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Bugs are part and parcel of software: human beings make software, and human beings make mistakes. Handling this influx of defects, errors and oopses is a complex job in itself, but the real challenge is how we bridge the gap between developers and users. Jono Bacon and Stuart ‘Aq’ Langridge explore the nuances of how we bridge this gap, whether it is possible and what opportunities we face if we get it right.

Ladies and gentlemen, boys and girls, we are the very start of the conversation, so let’s dial up the heat and make this a rocking conversation by you good folks sharing your thoughts on how we bridge the bug gap. What do you think? What is your experience with bug reporting, how do you think it can be improved? What are your observations on the cultural differences between developers and users? Join the conversation in the shot comments below…